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Terms & Conditions

Last updated: January 2024

Agreement to Terms

These Terms and Conditions ("Terms", "Terms and Conditions") govern your relationship with Prob Business's AI-powered business communication platform operated by Prob Business Inc. ("us", "we", or "our"). By accessing and using our service, you accept and agree to be bound by the terms and provision of this agreement.

Use License

Permission is granted to temporarily access and use Prob Business for personal or commercial purposes. This is the grant of a license, not a transfer of title, and under this license you may:

  • Use the platform for legitimate business communication purposes
  • Create and manage chatbots and automated workflows
  • Access analytics and reporting features
  • Integrate with supported third-party platforms

This license shall automatically terminate if you violate any of these restrictions and may be terminated by us at any time.

Account Terms

  • You must be 18 years or older to use this service
  • You must provide accurate and complete registration information
  • You are responsible for maintaining the security of your account
  • You are responsible for all activities that occur under your account
  • You must not use the service for any illegal or unauthorized purpose
  • You must not violate any laws in your jurisdiction when using the service

Payment Terms

  • Subscription fees are billed in advance on a monthly or annual basis
  • All fees are non-refundable except as required by law
  • We reserve the right to change our pricing with 30 days notice
  • Failure to pay fees may result in service suspension or termination
  • You authorize us to charge your payment method for all fees
  • Taxes are your responsibility unless otherwise stated

Acceptable Use Policy

You agree not to use the service to:

  • Send spam, unsolicited messages, or violate anti-spam laws
  • Harass, abuse, or harm another person or group
  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Distribute malware, viruses, or harmful code
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the service or servers
  • Use the service for fraudulent or deceptive practices

Service Availability

We strive to maintain high service availability, but we do not guarantee uninterrupted access to our platform. We may:

  • Perform scheduled maintenance with advance notice
  • Make emergency repairs or updates as needed
  • Temporarily suspend service for security reasons
  • Modify or discontinue features with reasonable notice

Data and Privacy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the service, to understand our practices.

  • You retain ownership of your data and content
  • We may use aggregated, anonymized data for service improvement
  • You grant us necessary rights to provide the service
  • We implement security measures to protect your data
  • You are responsible for backing up your important data

Limitation of Liability

To the maximum extent permitted by law:

  • We provide the service "as is" without warranties of any kind
  • We are not liable for indirect, incidental, or consequential damages
  • Our total liability is limited to the amount you paid in the last 12 months
  • We are not responsible for third-party integrations or services
  • You use the service at your own risk

Termination

Either party may terminate this agreement:

  • You may cancel your account at any time through your account settings
  • We may terminate accounts that violate these terms
  • We may terminate with 30 days notice for any reason
  • Upon termination, your access to the service will cease
  • We may retain certain data as required by law or for legitimate business purposes

Governing Law

These Terms shall be interpreted and governed by the laws of India, without regard to its conflict of law provisions. Any disputes arising from these terms will be resolved in the courts of Mumbai, Maharashtra, India.

Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of material changes via email or through our platform. Your continued use of the service after such modifications constitutes acceptance of the updated terms.

Contact Information

If you have any questions about these Terms & Conditions, please contact us:

Email: support@probbusiness.in

Address: 205/48, PLAZA ASIAD, STATION ROAD, SANTACRUZ-WEST, Mumbai, Maharashtra 400054, India

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